Dating Based On Who You Really Are

• People tired of the superficiality of mainstream dating apps.

• Those who value emotional intelligence, vulnerability, and depth.

• Introverts, thinkers, spiritual seekers, and anyone looking for real compatibility.

This Privacy & Safety Policy explains how Cuper (“we”, “our”, “us”) collects, uses, shares, and protects information when you use our website cuper.me, our mobile application, and related services (collectively, the “Services”). Cuper is operated by Mosaics Labs Private Limited.

1) Who we are

Company: Mosaics Labs Private Limited
Address: C/o Wework Salarpuria, Magnificia, Old Madras Rd, Doorvaninagar, Bangalore, Karnataka 560016, India
Email: info@cuper.me

2) Age requirement (18+)

Cuper is intended only for users 18 years and older. We do not knowingly collect personal information from children. If we learn that a user is under 18, we will take steps to remove the account and associated data, subject to legal requirements.

3) Zero tolerance for CSAE

Cuper has a zero-tolerance policy toward child sexual abuse and exploitation (CSAE) and any content or behavior that endangers minors, including (but not limited to) grooming, sexual content involving minors, or attempts to solicit or share such material. We may take immediate enforcement action including account suspension/termination and may report to relevant authorities where required.

4) Safety tools: block & report

Users can block and report other users in the app. Reports may be reviewed to protect the community and enforce our policies. If you believe someone is underage or engaging in unsafe behavior, please report them and/or contact us at info@cuper.me.

5) Information we collect

• Phone number (Login): We collect your phone number to create and secure your account. We use OTP verification to authenticate you.
• Profile information you provide: Information you choose to add, such as name, age range, gender, interests, personality responses (e.g., MBTI/Enneagram/attachment-related questions), preferences, and other compatibility inputs.
• Location (GPS): With your permission, we collect precise location using GPS to support features like location-based discovery and matching. You can disable location access in your device settings (some features may be limited).
• Photos (Verification only): If you opt into verification, we collect photos/selfies for the purpose of identity/anti-fraud verification. Verification photos are not intended to be shown publicly unless you choose to add public photos to your profile.
• Messages (Optional): If you choose to message other users, we process the content you send and receive to deliver the messaging feature and support platform safety (e.g., spam/abuse prevention).
• Usage and device data: We may collect app usage events, device type, operating system, crash logs, and performance data to improve reliability and fix bugs.
• Website cookies (cuper.me): We may use cookies or similar technologies for basic website functionality and analytics.

6) How we use information

• To create and secure accounts (OTP login) and provide the Services.
• To power compatibility and matching based on information you provide.
• To enable location-based features when you grant GPS permission.
• To provide optional messaging and ensure delivery of messages.
• To perform verification (if you opt in) and reduce fraud, bots, and impersonation.
• To improve product performance, troubleshoot issues, and maintain security.
• To investigate reports, enforce safety standards, and protect users.
• To comply with applicable laws and enforce our Terms.

7) How information is shared

We do not sell your personal information. We may share information:

• With other users: Your profile details are shared according to your in-app settings and the features you use. Your phone number is not intended to be displayed publicly.
• With service providers: We use trusted vendors for hosting, analytics, operations, and security under contracts that require privacy and security safeguards.
• For safety/legal reasons: If required by law, or to protect users, prevent abuse, investigate reports, and secure the platform.
• Business transfers: In a merger, acquisition, financing, or sale of assets, information may be transferred as part of the transaction.

8) Data retention

We retain information only as long as needed to provide the Services, meet legal obligations, resolve disputes, enforce our agreements, and maintain platform safety. Where possible, we delete or de-identify data when it is no longer needed.

9) Security

We use reasonable technical and organizational safeguards to protect your information, including encryption in transit and access controls. No system can guarantee absolute security.

10) Your choices and controls

• Location: You can enable/disable GPS access in your device settings.
• Messaging: Messaging is optional; you choose whether to communicate.
• Block & report: Use in-app tools to block/report users to help keep Cuper safe.
• Account deletion: You can request deletion by contacting info@cuper.me.

11) Changes to this policy

We may update this policy from time to time. We will update the “Last updated” date when changes are made. Continued use of the Services means you accept the updated policy.

12) Contact

For privacy or safety questions, reporting concerns, or deletion requests, contact us at info@cuper.me.

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Cuper is an adults-only platform built for intentional connection. We take user safety seriously and enforce clear standards to protect our community — including a strict, zero-tolerance policy toward child sexual abuse and exploitation (CSAE).

1) 18+ only

Cuper is intended only for users 18 years and older. We do not allow minors to use the app. If we learn that a user is under 18, we take action to remove the account and associated data, subject to legal requirements.

2) Zero tolerance for CSAE

Cuper has a zero-tolerance policy toward child sexual abuse and exploitation (CSAE) and any content or behavior that endangers minors. This includes (but is not limited to) grooming, sexual content involving minors, attempting to solicit such content, or attempting to share it.

Violations may result in immediate account suspension or termination and may be reported to relevant authorities where required.

3) Reporting & blocking

Users can block and report other users within the app. Reports may be reviewed to protect the community and enforce these standards.

• Report reasons include underage users, harassment, abuse, impersonation, spam, and other unsafe behavior.
• We encourage users to report concerns as soon as possible.

4) Moderation & enforcement

We may take enforcement action based on user reports and our internal safety checks. Actions may include warnings, restrictions, suspension, or permanent removal from the platform.

5) Cooperation with authorities

Cuper cooperates with law enforcement and regulatory authorities when legally required to investigate and prevent exploitation, abuse, or serious harm.

6) Contact

For safety concerns, reporting, or CSAE-related issues, contact us at info@cuper.me.

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If Google Play requests a “Safety standards URL”, you can publish this section at: https://cuper.me/#safety.